A generic cafe scene of bright lighting and folks indoors drinking coffee.

De-Escalation Methods for the Café

An employee workshop by Ritual Coffee Roasters prepares baristas for potential customer conflict in the café space. BY ALEXA ROMANOSPECIAL TO BARISTA MAGAZINE ONLINE Ritual Coffee‘s flagship café is in the heart of San Francisco’s […]


Meet the 2020 Glitter Cat Trainees!

Introducing the newest Glitter Cat members, who will receive training in the Barista, Brewers Cup, Coffee In Good Spirits, and Roasters competitions. BY KATRINA YENTCHBARISTA MAGAZINE ONLINE Cover photo courtesy of Glitter Cat Barista Launched […]