Editor’s note: Andy’s earlier report on POS tech from this year’s National Restaurant Show can be accessed by clicking HERE.
BY ANDY FREIVOGEL SPECIAL TO BARISTA MAGAZINE
Specialty-coffee retailers wringing their hands over the coming sh*tstorm in October 2015 (we’re either calling it “Card-maggedon” or “End Of Payz,” when credit card authorization liability for declined charges will be shifted back to merchants if they haven’t implemented acceptance of EMV cards) will be happy to know that many of their questions will be answered in the June+July issue of Barista Magazine when the new column, “Tech Support,” premieres to address this topic exactly.
Those hoping to put this whole mess behind them by walking the technology exhibition at NRA 2015 (NRA is National Restaurant Association: not “pew-pew” but “nom-nom”) probably left just as bewildered as they were when they arrived. Unfortunately, with the exception of a few cloud-based iPad point-of-sale solutions and one or two traditional premise-based POS solutions, most of the new POS hardware on display was still sporting mag-stripe-only swipes. A few standouts for EMV support, however, included Ingenico, payments processor Cayan, and POS solution Restaurant Manager.
One novel way to sidestep the Cardmageddon is just stop accepting cash and credit cards altogether and move to bitcoin now before The Man figures out how to collect sales tax on virtual currency. Revel POS (which occupied a quadruple booth at NRA 2015) has already built in bitcoin as an accepted payment method.
ABOUT THE AUTHOR Andy Freivogel is founder of the retail-technology consulting firm Science (www.scienceretail.com), which he started after 20 years of work in retail coffee and technology consulting. In addition to guiding specialty and boutique retail customers through the landscape of POS systems, guest Wi-Fi solutions, and PCI compliance, he also enjoys free-jazz, black metal, skateboarding, street art, and cooking West African dishes. Andy and his wife live in Oak Park, Ill., with their two children, a chihuahua, a pitbull, two cats, and a frog.